PRIVACY POLICY & PERSONAL DATA

RVLL, a company with a capital of 1000 euros, located at 13 Boulevard Docteur Rodocanachi, 13008 Marseille, France.
Email: contact@lif-paris.com

PERSONAL DATA

The General Data Protection Regulation (GDPR) is a set of laws implemented by the European Commission starting May 25, 2018, for all companies operating in Europe. Lif is therefore affected by this regulation.

WHAT DOES IT CHANGE IN PRACTICE?

To protect internet users from data leaks or misuse of personal data, companies are now required to inform visitors about all computer processing that is carried out based on the collected data.

Like all e-commerce merchants, we collect data on our users and work with several third-party providers who, therefore, have access to some of our data. These data are essential for providing you with the best possible experience on our site and ensuring that your order is processed smoothly.

WHERE ARE LIF’S SERVERS LOCATED?

The servers of the lif.com website are hosted by O2switch in France. Our database, necessary for the functioning of the site, is stored on these servers. Information about customer accounts is stored there. To allow you to retrieve your order history, this data is only deleted if you request it.

DOES LIF SELL MY PERSONAL DATA?

Lif does not sell your personal data, and we never will. Some companies exchange customer files for commercial prospecting purposes, but this is not the case with Lif. All the data we collect stays with us and will never be shared, rented, or sold to a third-party company.

ARE MY PASSWORDS SECURE?

Passwords are stored in an encrypted format, and it is impossible to decrypt them. Your passwords are therefore safe.

WHAT ABOUT MY CREDIT CARD NUMBER?

For credit card payments, we work with secure paiements providers, which ensures the security of your data. At no time do we have access to your credit card number.

WHAT PERSONAL DATA DO YOU COLLECT AND WHY?

We may ask you for personal data when you:

  • Create an account

  • Place an order

  • Contact customer service

This data is used to manage our commercial relationship with you and, if applicable, inform you of offers and updates. You may receive promotional emails from Lif and its partners only if you have explicitly consented. You can unsubscribe at any time via the link provided in each email.

In accordance with the Data Protection Act of January 6, 1978, amended by the law of August 6, 2004, you have the right to access, rectify, and object to the processing of your personal data.

The use of cookies by our site is solely intended to enable or facilitate electronic communication.

You can accept or reject cookies at any time via your browser settings.

ORDERS

When you create a customer account, we store all necessary information to process your order: name, surname, email, postal address, and phone number. This data is shared only with:

  • Our internal logistics team

  • The delivery service in charge of shipping your order

They are not allowed to use your data for anything else and must delete it after the order is fulfilled. If your order is shipped outside of Europe, your delivery address may be transmitted to the local logistics partners in that country.

STATISTICS

To improve our services, we use analytics tools operated by third-party providers. These tools help us understand site usage, customer behavior, and sales performance. Most are hosted in France or the EU. Any data processed outside of the EU is fully anonymized.

ADVERTISING

We track visits to offer targeted advertising. This process does not handle personal data, and advertising partners do not access your personal details. If you prefer not to see our ads, you can delete cookies from your browser.

Learn how here: https://www.comment-supprimer.com/les-cookies/

HOW TO MODIFY OR DELETE YOUR DATA

You can modify most of your data from your customer account. If you need help, contact us at [your contact email here].

COOKIE POLICY

Lif informs users that it may use cookies while browsing the site. By using our website, you agree to our use of cookies.

What are cookies?

A cookie is a small text file stored on your device that uniquely identifies it. Only the website that set the cookie can read it.

What are cookies used for?

They help us recognize users, remember their preferences, and improve the browsing experience. Cookies also allow us to gather statistics and usage data.

Note: disabling cookies may affect some features of the site.

How to disable cookies?

Use your browser’s settings to block or remove cookies:

  • Internet Explorer: Tools > Internet Options > Privacy tab

  • Firefox: Tools > Options > Privacy tab

  • Chrome: Settings > Privacy > Content settings

  • Opera: Settings > Preferences > Advanced > Cookies

  • Safari: Preferences > Privacy

For other browsers, refer to their help section.

Lif may update this Cookie Policy in accordance with changes in laws or CNIL guidelines. Users are encouraged to review it regularly.